What if I started an application, but I don’t remember which account type I used?

If you started an application but no longer remember whether you used a guest account or your existing Carrington account, that’s OK! Here’s what we recommend:

• If you know you have an online account with Carrington for your current mortgage, try that first. You can merge in a guest account application later
• If you don’t have an existing mortgage account with Carrington and you think you remember your login credentials for a guest account application, try using those
• If you get stuck, contact one of our loan officers at 888-608-5534 (Monday–Friday, 11AM–9PM ET) or loans@carringtonvm.com, and we’ll be glad to assist you