It’s important to keep your personal information safe from deceptive solicitors. Companies with no affiliation to Carrington may attempt to contact you regarding your mortgage—they may pretend to be from Carrington and can sound convincing. Here are steps you can take before revealing your personal information to anyone:
- Any time you’re not sure about a phone call, text message, or paper mail you receive regarding your mortgage with Carrington, you can always call us at 855-218-3690 to verify.
- Make sure any phone number you’re told to call is one of those listed on Carrington website.
- Even if the call from us was legitimate, you can always hang up and call us back. The next agent you reach will be able to help you.
- Don’t give your password to any caller. Carrington will never ask for your password over the phone.
- Check that all emails from Carrington are sent from an @carringtonvm.com, @carringtonms.com, or @carringtonmh.com email address. If you’re still unsure about the legitimacy, call us at 855-218-3690.
If you have any further questions, feel free to contact us.
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